HOW TO FILE A COMPLAINT

How to submit a formal complaint

In acordance to Article 6 of the Law on Provision of Tourism Services and Article 10, Paragraph 3 of the Consumer Protection Act, we hereby inform our users that a written objection to the quality of contracted services can be submitted:

  • by mail to: Dik & Company, Pietra Ive 2C, 52210 Rovinj, Croatia

  • via e-mail at: dik@pu.t-com.hr

  • directly in Dik & Company office

The receipt of the complaint will be sent to you without delay in writing.

The response to the complaint will be provided in writing no later than 15 days after the receipt of the complaint.

DIK & COMPANY

travel agency

Pietra Ive 2C
52210 Rovinj, Croatia

email: dik@pu.t-com.hr | tel/fax: +385 52 818181

  • Black Instagram Icon
  • Black Facebook Icon
  • Black Twitter Icon
  • Black LinkedIn Icon

© 2018 by Dik & Company. All rights reserved.